Terms of Service

By accessing or using Nestly ("the Service") at mynestly.org, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By creating an account, you confirm that you are at least 18 years of age, or that you are using the Service under the supervision of a parent or legal guardian.

Nestly is a platform for families of neurodivergent children that connects parents, school staff, and health specialists. The Service comprises three integrated dashboards:

Parent Dashboard: track developmental milestones, health records, appointments, and care coordination.
School Dashboard: manage EHCP/PEI records, attendance, daily logs, wellbeing flags, and academic progress.
Health Specialist Dashboard: coordinate care plans, share clinical notes, and communicate with families.

A single account may access multiple dashboards depending on the user's role. The Service is currently in active development and features are subject to change. We make no guarantees regarding the timing or features of future releases.

Nestly is not a medical, therapeutic, or clinical tool. Nothing within the Service constitutes professional medical, psychological, or educational advice. Always consult qualified professionals for decisions relating to a child's health, education, or wellbeing.

To use the Service, you must create an account via our authentication provider. You are responsible for:

Maintaining the confidentiality of your account credentials.
All activity that occurs under your account.
Ensuring that the information you provide is accurate and up to date.

You must notify us immediately at [email protected] if you suspect unauthorised access to your account.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

Use the Service to store or share content that is unlawful, harmful, abusive, or violates any third party's rights.
Attempt to gain unauthorised access to any part of the Service or its infrastructure.
Use automated tools to scrape, crawl, or extract data from the Service.
Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
Use the Service in any way that could damage, disable, or impair its operation.

You retain ownership of all content you create within the Service, including family profiles, activity records, and milestone entries ("Your Content"). By using the Service, you grant Nestly a limited, non-exclusive licence to store and display Your Content solely for the purpose of providing the Service to you.

We do not use Your Content for advertising, profiling, or any purpose other than operating and improving the Service. Please refer to our Privacy Policy for full details on how we handle your data.

Nestly is designed for use by parents, authorised carers, school staff, and health specialists. If you create records relating to a child, you confirm that you are that child's parent or legal guardian, or that you have the appropriate authorisation to create and manage such records.

You are solely responsible for ensuring that any data you enter about a child is accurate and that you have the legal right to store and share it within the Service.

School staff: by using the School Dashboard, you confirm that your school has entered into a Data Processing Agreement (DPA) with Nestly and that you are authorised by your school to access and manage the data within the platform. You must not access data about children outside your authorised remit.

Health specialists: by using the Health Specialist Dashboard, you confirm that you have obtained appropriate consent from the child's parent or legal guardian before accessing or entering clinical information.

Safeguarding: Nestly includes wellbeing and safeguarding features. These are tools to support, not replace, your organisation's safeguarding policies and legal obligations. You remain solely responsible for following your jurisdiction's safeguarding requirements.

We aim to keep the Service available at all times, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

During the early access period, features may be added, modified, or removed without prior notice. We will make reasonable efforts to communicate significant changes to registered users.

The Nestly name, logo, and all content on the platform (excluding Your Content) are the intellectual property of Nestly Ltd and are protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be error-free, uninterrupted, or free of harmful components.

Nestly is not a medical, therapeutic, or clinical tool. Nothing within the Service constitutes professional medical, psychological, or educational advice. Always consult qualified professionals for decisions relating to a child's health, education, or wellbeing.

To the fullest extent permitted by applicable law, Nestly Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of data, loss of profits, or loss of goodwill.

Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you have paid to us in the 12 months preceding the claim.

You may stop using the Service at any time. You may request deletion of your account by contacting us at [email protected].

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the Service.

These Terms are governed by and construed in accordance with the laws of Portugal and the European Union. Any disputes arising from these Terms or your use of the Service shall be subject to the jurisdiction of the Portuguese courts, without prejudice to your rights as a consumer under the law of your country of residence.

UK users: these Terms do not affect your statutory rights under UK law, including those under the Consumer Rights Act 2015 and UK GDPR.

US users (California): these Terms do not limit your rights under the California Consumer Privacy Act (CCPA/CPRA) or other applicable US federal or state law.

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will notify registered users by email. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Terms.

Schools and educational institutions that use the School Dashboard must enter into a Data Processing Agreement (DPA) with Nestly Technologies Ltd. before processing any pupil data through the platform.

The DPA sets out:
The subject matter, duration, nature, and purpose of the processing.
The type of personal data and categories of data subjects.
The obligations and rights of the school as data controller.
Nestly's obligations as data processor under Article 28 GDPR.

To request a DPA, email [email protected] with the subject line "DPA Request". We will provide a standard DPA within 5 business days.

If you have any questions about these Terms, please contact us:

Nestly Technologies Ltd.
Email: [email protected]
Privacy / DPO: [email protected]
Website: mynestly.org